Summary
Established NDIS support provider in Gippsland. Strong profit, low overheads, simple operations. Ideal for new or expanding operators. 20+ active Clients, no office lease.
Revenue
$835,000 pa
Rent
$0 pa
Expenses
$765,000 pa
Net Profit
$70,000 pa
Location Details
Services provided accross the Latrobe Valley region, including Traralgon, Morwell, Moe, Churchill.
Potential
Established NDIS support provider servicing the Gippsland region with a stable client base, strong profit margins and low overheads. Owner‑operated model with streamlined systems, clear documentation and efficient workflows. Includes policies, procedures, onboarding materials and a smooth handover process. Ideal for new operators or existing providers seeking expansion.
Skills
Requires solid IT literacy, confident use of online systems, and strong time‑management skills to independently run all operations from home.
Hours
Invoicing twice weekly and payroll fortnightly; daily operations handled by office manager and 2IC.
Lease
N/A. Business run entirely from home.
Employees
Currently 19 Staff on the Payroll.
Reason for Sale
Owner is exiting the sector to pursue a complete career change.
About the Business
This established NDIS support provider has been operating successfully for over 5 years across the Gippsland region, delivering reliable, person‑centred services with a strong reputation for consistency, professionalism and client trust. The business has demonstrated stable performance over multiple years, supported by clear documentation, efficient systems and a streamlined operational structure that makes it easy for a new owner to step in and continue running services without disruption.
The model is designed for low owner involvement. Core administrative tasks are limited to twice‑weekly invoicing and fortnightly payroll, with all day‑to‑day operations handled by an experienced office manager and 2IC. This includes client coordination, scheduling, communication, and general workflow management. The structure allows the owner to work entirely from home, making this an ideal opportunity for someone seeking a flexible, well‑organised business with predictable routines and minimal daily demands.
The business includes a complete suite of policies, procedures, onboarding documents, compliance materials and operational templates. These have been refined over years of practical use and meet current NDIS requirements, giving the incoming owner a fully prepared framework that supports quality service delivery and smooth organisational management. All documentation is neatly organised for handover, ensuring continuity and reducing the learning curve for new operators.
Clients are long‑term and stable, with consistent service needs and strong rapport with the team. The business has maintained healthy profit margins due to low overheads, efficient workflows and a lean administrative structure. This makes it suitable for both new entrants to the NDIS sector and existing providers looking to expand their footprint in Gippsland with a ready‑to‑run operation.
The owner is selling due to a complete career change and is committed to providing a thorough handover to ensure a seamless transition. This includes operational guidance, system walkthroughs, documentation transfer and support during the early stages of ownership. With strong historical performance, reliable clients, and a well‑established operational backbone, this business represents a clean, turnkey opportunity for buyers seeking stability, flexibility and proven income in the NDIS space.
History
This business was created to deliver a genuinely local, Gippsland‑focused approach to NDIS support. The goal from day one was to provide reliable, community‑based services for regional participants who value consistency, familiarity and a provider who understands the area. Built over more than five years, the business reflects a commitment to supporting locals close to home.
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