Summary
Established 10-year Phone & Computer Repair business with low rent, strong margins, loyal customers, excellent reputation, multiple income streams, and high exposure location.
Location Details
Prime main street location in the Raymond Terrace CBD precinct, offering excellent exposure, strong pedestrian traffic, and a well-established commercial business environment that supports ongoing customer flow.
Potential
The business offers significant opportunities for growth through expanded marketing, increased online sales, enhanced social media engagement, and the introduction of additional services. Potential exists to grow refurbished device sales, expand accessories ranges, develop business IT support services, and employ additional technicians to increase repair capacity. With an established reputation, loyal customer base, and strong local presence, the business provides an excellent foundation for future expansion.
Skills
Ideal for a mobile phone or computer technician, IT professional, TAFE graduate, or technology enthusiast looking to own their own business. Basic technical and customer service skills are beneficial, while the business's established systems, loyal customer base, and straightforward operations make it suitable for both experienced operators and motivated newcomers.
Hours
The business currently operates Monday to Friday from 9:30am to 5:00pm & Saturday from 10:00am to 1:30pm, Sunday closed
Reason for Sale
The owner is looking to pursue new opportunities and believes the business offers significant potential for growth and expansion under new ownership.
About the Business
A rare opportunity to acquire a well-established and highly respected Phone & Computer Repair, Refurbished Device Sales, Accessories and IT Support business in the heart of the Raymond Terrace CBD precinct.
This business has built a strong reputation for quality service, trusted advice, reliable and affordable repairs. Most new customers come through repeat business and word-of-mouth referrals, resulting in consistently low advertising costs. The business benefits from ongoing demand for phone and computer repair services.
Business Highlights
Established and operating for over 10 years.
Prime high-exposure location in the Raymond Terrace CBD precinct.
Low rent and low operating overheads.
High-margin business model.
Strong and loyal repeat customer base.
Well-known and trusted local brand.
Highly rated online presence with excellent customer reviews.
Minimal advertising required due to strong reputation and referrals.
Established website and active social media presence.
Reliable supplier network with fast stock turnaround.
Proven trading history and stable customer demand.
Services & Revenue Streams
Mobile phone and Laptop screen replacements.
Mobile phone and Laptop battery replacements.
Charging port repairs and charging issues.
Data recovery and data transfer services.
Mobile phone diagnostics and troubleshooting.
Software troubleshooting and operating system repairs.
Virus and malware removal service.
New and refurbished Mobile Phone, Laptop and Computer sales.
Mobile phone accessories like phone cases, protective covers, glass screen protectors.
Charging cables, chargers and adapters.
Bluetooth accessories and other technology products.
Device setup and customer support services.
General IT Support Services.
Microsoft 365 setup and support.
Backup Solutions.
Ideal Opportunity For
A technician looking to own their first repair shop.
An entrepreneur seeking a proven business with multiple income streams.
An existing repair business looking to expand.
A family-operated business.
To assist with a smooth transition, the current owner will provide 1–2 weeks of over-the-counter customer service and business operations support following settlement if required.
Price: $85000 + SAV (Stock at Value) + GST if applicable.
Financial information will be disclosed to genuine buyers following an initial discussion and the signing of a confidentiality agreement.
History
Established 10 years ago, this well‑known mobile phone and computer repair business was founded to meet strong local demand for reliable phone repairs and laptop screen replacements. It has built a loyal customer base through quality workmanship, fast turnaround, and a strong commitment to excellent customer service. The business is sale‑ready with proven systems, steady repeat customers, and a solid reputation in the Port Stephens region, Newcastle NSW
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