Summary
An established and highly respected IT and Managed Service Provider (MSP) with over 30 years . The business provides recurring IT and communications services to a diversified SME client base
Location Details
Queensland-based operation servicing clients across regional and metropolitan Australia.
Exact location details are confidential and will be disclosed only after NDA execution.
Potential
Strong growth potential through expansion of managed services, cybersecurity, cloud adoption, and telecom upsell to an established client base.
Further upside available via geographic expansion, bolt-on acquisitions, increased automation, and offshore or tiered support models.
Well suited to integration into a larger MSP or roll-up strategy.
Skills
Ideal for an existing MSP, IT services business, or experienced IT professional with management capability.
No specialist licensing required beyond standard industry and regulatory compliance.
Technical operations, PSA/RMM platforms, and documentation are already in place, allowing a smooth transition for both strategic and owner-operator buyers.
Hours
Standard business hours operation
Flexible involvement for new owner depending on acquisition structure.
Lease
Own building -flexible lease arrangement available.
Employees
Experienced and stable technical team in place.
Staff are trained, customer-facing, and familiar with systems, ensuring continuity of service.
Owner transition support available to maintain staff and customer retention.
Reason for Sale
After successfully building the business to a point of strong financial performance and operational stability, the owner has achieved personal financial goals and is now focused on the next stage of life. The business is well positioned for continued growth under new ownership.
About the Business
This is a rare opportunity to acquire a long-established and highly respected Australian Managed Service Provider (MSP) with more than 30+ years of continuous operation. The business delivers a broad range of IT and communications services to small and medium enterprises, supported by a strong base of recurring monthly revenue and long-standing customer relationships.
This will be a dream acqusition for MSP focused buyers.
The company operates on a modern MSP model, providing managed IT support, cloud services, cybersecurity solutions, hosted phone systems, SIP and data services, and hardware supply. Its integrated IT and telecommunications offering allows for strong cross-selling, high customer retention, and predictable cash flow.
The client base is diversified across multiple industries, with no reliance on any single customer, reducing concentration risk. Most customers are on ongoing service agreements, generating consistent recurring income and providing excellent visibility of future earnings. The business enjoys low churn and has built a reputation for reliability, responsiveness, and long-term partnerships.
Operations are supported by well-documented processes, established PSA and RMM platforms, and a skilled technical team who manage day-to-day service delivery. This structure enables the business to operate efficiently and scale without heavy owner dependence, making it suitable for both strategic buyers and owner-operators.
The business is headquartered in Queensland and services clients across regional and metropolitan Australia, with a strong ability to deliver services remotely. This allows flexibility in location and provides immediate expansion opportunities for buyers with existing infrastructure or national reach.
Financial performance has been consistent, with healthy margins typical of a mature MSP and further upside available through sales focus, automation, service expansion, and bolt-on acquisitions. The platform is well suited to integration into a larger MSP, private equity roll-up, or growth-focused IT group.
The current owner is offering the business as part of a planned transition, having successfully built a stable, profitable operation. A structured handover and post-sale support period is available to ensure continuity for staff and clients and to maximise retention during ownership transition.
This is an ideal acquisition for buyers seeking an established MSP with strong recurring revenue, proven systems, experienced staff, and significant growth potential.
History
Established over 30+ years ago, the business has operated continuously and built a strong reputation for reliability and long-term customer relationships. It has evolved from traditional IT support into a modern managed services and communications provider. Ongoing tweaking of services, systems, and processes, combined with a lean operating structure, has resulted in a stable, scalable business with a loyal and diversified client base.
Strong performer during Pandemic and Natural disasters. Low risk industry, high ongoing demand
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