Optus has been transforming the way Australians communicate with each other since 1991.
And from the beginning, we’ve stood for choice. We take our name from the Latin word for Choose – “optare”- so Optus means “Choose Us”
We’re people who focus on Customers
Using start of the art technology, we’ve been shaping the way customers live, work and play for over 30 years.
Optus’ Mobile Subscriber base of over 10.2 million customers is supported by a network that covers 98.5 percent of the Australian population. Optus Directly employs more than 8000 staff nationwide. Our importance to the day to day lives of Australians is clear, as a provider of essential connectivity services. In fact, on a typical day, our network handles 51.3 million mobile calls and 51 million SMS messages.
Why us
The telecommunications industry has been through huge changes since we began, but despite this, we want the same thing we’ve always wanted - to be the champion of customers.
It’s up to us to shake things up and provide real competition. Since we started in
1991, we’ve brought huge benefits to all Australians: innovation, competitive prices, better service, and improved coverage.
Our Vision
Customer experience is at the core of everything we do. We’ve been focused
on fixing the basics, and that’s helped us
take the lead in customer experience in the
Australian telco industry. But now it’s time
for a bigger challenge.
Our Ambition
To become the most loved everyday brand with lasting customer relationships
Connect with us