Quest Apartment Hotels is the largest and fastest growing apartment hotel operator in Australasia, with a network of 170 franchised properties across Australia, New Zealand and Fiji.
For over 30 years, Quest has provided convenient locations, reliable standards and flexible living conditions for extended stay corporate travellers among Australia’s top 500 companies.
Quest is now one of the top 15 apartment hotel providers in the world, and widely recognised as the market leader of apartment hotel accommodation in Australia.
Key to our success are the people who run our businesses - our franchisees who live in the towns and cities where our accommodation is based; who get to know their customers, build relationships with them and make their lives away from home as easy as possible.
We are rapidly expanding this network, opening between 4 and 10 new businesses every year for more than a decade. This growth creates opportunities for our franchisees to expand their own businesses, with many of our existing franchisees owning multiple businesses.
We’ve created a business model that takes away some of the major challenges to achieving success in small business, with the support of one of Australia’s most recognisable brands.
You don’t need a background in hospitality to become a Quest franchisee, but you do need a proven track record in running a business or leading a team within a corporate environment. And you do need to be prepared to immerse yourself in the day-to-day running of your business.
It takes a special kind of person to become a Quest franchisee, and the selection process is specific.
However, the opportunities that come from joining one of Australia’s most recognisable and fastest growing brands, do make it worth it.
ABOUT QUEST AND APARTMENT HOTELS
Quest was born from humble beginnings in 1988, with one property in Fitzroy, on the fringe of Melbourne’s central business district. Since then, Quest has emerged to become the largest and most successful apartment hotels brand in Australasia.
Quest Apartment Hotels today has over 170 properties in Australia, New Zealand and Fiji. They are located in central business districts, suburban and regional areas with close proximity to head offices, business centres and key tourist destinations.
No matter where you do business or choose to holiday, from central business districts to regional areas, Quest is there for you.
EVERYONE'S A WINNER
The key to Quest’s success lies in a business model, which ensures the extended stay corporate traveller is at the centre of everything we do.
However, for this to succeed, Quest Franchisees must consider two significant stakeholders; the franchisor and our landlords. Both are crucial in ensuring business success.
The franchisee/franchisor partnership ensures all franchisees are supported by the Quest business in all business functions including sales, operations and business planning.
However, Quest Franchisees are also buying into a leasehold business – which comprises one of the critical relationships within the Quest business model.
This means franchisees are investing in much more than the right to display the Quest logo on the door of their business. It means acquiring an asset which provides the right to generate income from the property secured through long-term tenure with the landlord.
THE STRENGTH OF OUR SIZE
As Australasia’s largest network of serviced apartment businesses, Quest is considered a reliable choice for corporate Australia in meeting their accommodation needs nationally.
Currently, Quest is used by 80% of Australia’s Top 500 companies and has a CBD, suburban and regional presence across every state and territory in Australia.
Commitment and Rewards
To become a Quest Franchisee you must be prepared to make a significant investment and commitment to the business, both personally and financially.
And whilst a typical Quest Franchisee achieves an operating return of between 8% - 20%** per cent of turnover, the rewards in terms of professional satisfaction and lifestyle are also significant.
However, overall success depends on many factors, including your ability and commitment to the business.
** For the year ended June 30, 2018, based on returns provided by 63% of mature businesses. This is an illustrative figure and not a prediction of future performance of any franchisee’s particular business.
Quest Apartment Hotels
Quest Apartment Hotels