Summary
Maximise your entrepreneurial spirit and deliver the difference with the award-winning, customer loving & innovative Parcel and Freight reseller, offering all things for packing & sending WORLDWIDE!
Location Details
PACK & SEND is coming to Ballina! Home to over 2000 businesses, exploit the growing parcel & freight markets with a franchise that is equipped with the systems and resources to handle the movement of goods for customers located anywhere worldwide
About the Opportunity
You don’t need any freight, logistics, or parcel industry experience with our franchise system. Our comprehensive training program has been designed for you. All you need is to be a go-getter who loves providing 5-star service to your customers!
• Exceptional award-winning customer service
• Innovation and adaptability
• Extensive national network (and growing)
• Trackable Brand Lead Guarantee valued at over $100,000
• Asset light business model – no need for a fleet of vans or a warehouse
• Part of the $12 billion+ parcel industry
• Customers love us - over 26,000 5-Star reviews!
• Multiple revenue streams
Marketing support
Our digital marketing is comprehensive and generates brand awareness, reach, and lead generation. It includes:
• B2B marketing resources
• Social media management
• Search engine marketing and search engine optimisation
• PACK & SEND website
• Website Live-Chat service
• Online customer review management
• Google Business Profile optimisation
• Digital campaigns
• 1300 Call Centre
• Point of Sale (POS) material
• Brand Lead Guarantee program
Training provided
PACK & SEND provides 4 weeks of comprehensive initial training.
• 2 weeks theory training including Classroom, at THQ, virtual and on-site
• 1 week 'hands-on' practical training in a Service Centre
• 1 week of on-site training in your own Service Centre
PACK & SEND’s network of experts, Operations Manual, meetings, workshops, improvement programs, webinars & National Conference are an integral part of ongoing training & knowledge sharing.
Skills
If you are a creative problem solver who goes the extra mile, if you love to close sales and develop business relationships, and if you understand the importance of providing quality customer service, our ‘No Limits’ culture and proven business model is for you! Deliver the difference, using your skills in sales, business development, account management, and customer service.
Length of Agreement
10 years + 10 years
In 2021, PACK & SEND joined the global family of Fortidia (formally MBE Worldwide), which includes independently owned PostNet, AlphaGraphics, and Mail Boxes Etc branded franchise service centres, spanning 2,800+ locations in 53 countries with system-wide annual sales in excess of US$1 billion. Being part of Fortidia assures an even stronger future for the PACK & SEND brand. You can learn more about Fortidia here https://www.mbeglobal.com/about-us
Year Business Established
1993
Year Franchising Commenced
1994
Site locations
135
History
Founded in 1993, PACK & SEND is an Australian success story that has experienced significant success locally and expanded its network to New Zealand and the UK. Our success over 30 years comes down to our ability to always adapt and evolve. PACK & SEND today is a technology driven enterprise operating a technology business within its operations to develop and support innovative, scalable and transferable proprietary technology products so as to provide eCommerce customer solutions, increased sales and increased productivity for our franchisees.
Awards
• Top 10 Franchise System 2023
• Asia- Pacific Regional Champion - Global Franchise Awards 2023
• 5 Star Rated Franchise System 5 years in a row - since 2019
• ProductReview.com.au Award – Best Courier 2019, 2020 - 2023
• FCA Excellence in Marketing - 2018
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