About the Business

Boutique IT Support Business with 25+ Years of Trusted Service -North Shore Sydney

Positioned in the heart of Sydney's affluent North Shore, this well-known and highly respected IT support business has built a boutique reputation for delivering personalised, top-tier tech solutions to discerning clients for over 25 years. Unlike traditional corporate-style MSPs, this business offers tailored, relationship-driven IT support focused on individuals, families, home offices, and small but growing enterprises.

With an active client database of 600 loyal customers and more than2000 low-activity clients , many of whom have relied on the business for over two decades, this is a rare opportunity to acquire a high-trust, high-retention customer base in a premium demographic area. The business maintains 100% five-star customer reviews and is synonymous with integrity, reliability, and hands-on service.

Key Highlights:
- Boutique, customer-centric approach-not a corporate MSP
- 25+ years of continuous operation and brand recognition across Sydney's North Shore
- Long-term client relationships spanning 15 to 20+ years
- High-net-worth clientele including families, home businesses, and small enterprises
- Comprehensive services: computer setups, WiFi troubleshooting, virus removal, cybersecurity, data protection, and personalised consulting
- $60,000 in recent office upgrades with advanced diagnostic tools and triple-redundant internet
- Established office and repair centre located centrally in the customer area
- Growth-ready: expand into other high-income suburbs or scale with capital investment
- Franchise potential with a trusted brand and proven model
- Flexible acquisition options: purchase the whole business, client base only, or the brand
- Current owner with 40+ years' experience willing to assist with a seamless transition

Whether you're looking to grow your existing IT services with an instantly profitable customer base or invest in a stand-alone operation with strong expansion potential, this business offers a compelling pathway to success in a high-value market.



To learn more, contact Paul today!

Listing ID: NSW11634

Broker: Paul Harvell
Phone: +61 2 9899 1999 / +61 422 193 891
Email: [email protected]

Note that some details of the business for sale are confidential and disclosure is subject to completing a Confidentiality Agreement and the discretion of the vendor.

Stock photo images may be used to represent the business on an unidentified basis.

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