Topfranchise awards Topfranchise awards Topfranchise awards

SEEK Business and 10 THOUSAND FEET are excited to bring you the topfranchise Awards

"There is still a buzz every year from winning the topfranchise Award and knowing our franchisees are happy."

Matt Fitzpatrick, National Franchise Recruitment Manager, Smartline Personal Mortgage Advisors

The topfranchise Awards recognise franchisors of choice, and exist to help potential franchise owners identify and connect with franchisors that excel in areas that are important to existing franchisees.

The awards acknowledge franchises that perform well, as rated by their current franchisees, so you can find the best franchise opportunities in Australia!

"As the awards come directly from the feedback of franchisees we felt this was a good indicator of our support process. We are a company that is open and transparent and look forward to franchisees comments to help grow present and future franchisees."

Warren Ballantyne, Managing Director & Founder, Gutter-Vac - 2017 Overall winner

Contact 10 Thousand Feet

Cancel

Success

We could not send your message.

Please try sending again or contact Customer Service on 13 73 35.

All communication is now over to you and the advertiser.

All personal information submitted by you as part of an enquiry will be used by us in accordance with our Privacy Policy

We're proud to present the 2018 topfranchise Award winners


Overall
Rank Franchise Sites Number of site locations Rating
1 Smartline Personal Mortgage Advisers 315 80
2 Mister Minit 220 77
3 Ferguson Plarre 76 77
4 H&R Block 53 74
5 Kwik Kopy Printing 93 73
6 Chatime 93 72
7 Mrs. Fields Bakery Café 41 70
8 Snap-on Tools 165 69
9 Soul Origin 99 67
10 Snooze 91 65
Brand
Rank Franchise Sites Number of site locations Rating
1 H&R Block 53 83
2 Ferguson Plarre 76 83
3 Mister Minit 220 80
4 Chatime 93 78
5 Kwik Kopy Printing 93 77
6 Snap-on Tools 165 76
7 Snooze 91 73
8 Three Beans 23 71
9 Mrs. Fields Bakery Café 41 70
10 Xpresso Mobile Cafe 41 68
Passion
Rank Franchise Sites Number of site locations Rating
1 Smartline Personal Mortgage Advisers 315 93
2 Mister Minit 220 86
3 H&R Block 53 85
4 Expense Reduction Analysts 26 84
5 Snap-on Tools 165 84
6 Kwik Kopy Printing 93 83
7 Snooze 91 83
8 Xpresso Mobile Cafe 41 82
9 Ferguson Plarre 76 82
10 Mrs. Fields Bakery Café 41 81
Marketing
Rank Franchise Sites Number of site locations Rating
1 Aussie Pooch 174 82
2 Smartline Personal Mortgage Advisers 315 80
3 Ferguson Plarre 76 80
4 Chatime 93 73
5 Mrs. Fields Bakery Café 41 72
6 Mister Minit 220 72
7 Kwik Kopy Printing 93 70
8 H&R Block 53 70
9 Expense Reduction Analysts 26 66
10 Soul Origin 99 65
Support
Rank Franchise Sites Number of site locations Rating
1 Smartline Personal Mortgage Advisers 315 78
2 Ferguson Plarre 76 76
3 Mister Minit 220 76
4 Aussie Pooch 174 75
5 Kwik Kopy Printing 93 71
6 Mrs. Fields Bakery Café 41 71
7 H&R Block 53 70
8 Remax A1 72 70
9 Three Beans 23 69
10 Chatime 93 69
Expansion
Rank Franchise Sites Number of site locations Rating
1 Snap-on Tools 165 69
2 Ferguson Plarre 76 68
3 Smartline Personal Mortgage Advisers 315 68
4 H&R Block 53 68
5 Mister Minit 220 66
6 Chatime 93 65
7 Xpresso Mobile Cafe 41 63
8 Mrs. Fields Bakery Café 41 61
9 Soul Origin 99 61
10 Remax A1 72 61
Lifestyle
Rank Franchise Sites Number of site locations Rating
1 Expense Reduction Analysts 26 86
2 Smartline Personal Mortgage Advisers 315 85
3 Superfinish Express 38 77
4 Aussie Pooch 174 77
5 Chatime 93 73
6 Kwik Kopy Printing 93 72
7 Xpresso Mobile Cafe 41 68
8 Snooze 91 66
9 Mister Minit 220 65
10 Soul Origin 99 63

This year over 1,000 franchisees were surveyed, covering a range of key areas. Each franchisee was asked 40 questions, with the feedback used to benchmark performance in comparison to other franchise systems.

BADGE_OVERALL_2018_copy.svg

The winners were evaluated by their existing franchisees, and include an overall award along with six category-specific awards. Performance is ranked across marketing, branding, passion and culture, support and operational systems, lifestyle and opportunities for expansion. Franchises can choose which award categories they enter, and all Australian franchise brands with 15 or more franchisees were able to enter.

Why enter the awards?

The topfranchise Awards offer franchise brands the opportunity to be recognised as a franchisor of choice.

The awards help you raise your franchise's profile, get recognised, and benchmark against the franchising industry. Feedback from an independent 3rd party helps endorse and give credibility to your system and processes, which in turn can help you boost franchisee recruitment.

The awards acknowledge activities and achievements undertaken by franchisors as rated by their franchisees, and encourage engagement and deeper relationships between franchisors and their existing franchisees.

"You have so much you can learn by asking your franchisee network the right questions. Even negative feedback is an opportunity for growth. Yes, you may expose a shortfall, but it's better than sticking your head in the sand and pretending all is okay."

Matt Fitzpatrick, National Franchise Recruitment Manager, Smartline Personal Mortgage Advisors

"Support from head office can only be provided when the needs and concerns of the franchisees, as well as the market, are fully understood. And the only way to really understand is to research, spend time and really listen."

Simon Beaty, Managing Director, Snooze

About 10 THOUSAND FEET

10 THOUSAND FEET is a full-service, ISO certified market research house. In addition to providing franchisee satisfaction services they offer a full range of quantitative and qualitative research services, in areas such as new product development, communications testing, customer experience, segmentation strategy, market sizing and optimisation, brand health and motivational research.

For over 14 years the team of senior researchers at 10 THOUSAND FEET have been working with organisations to offer insights and advice to help them connect more deeply with their stakeholders.