Jim's Group Australia

Jim's Group is Australia's largest home services franchise with nearly 4,000 franchise owners in Australia, New Zealand and Canada across 50 plus divisions.

Jim Penman started a part-time gardening business while earning his PhD in history at Latrobe University. He launched a full-time mowing business in 1982 with a $24 investment.

He originally aimed only at taking on subcontractors, but his business grew and he gradually began to specialise in the building up and selling of lawn mowing rounds. By 1989 he franchised his business, and since then Jim’s Mowing has become the largest franchise chain in Australian and the largest and best-known lawn mowing business in the world.

Jim’s Cleaning was launched in 1994, followed by more than 50 other divisions which now operate in Australia, New Zealand, Canada and the United Kingdom. Jim’s Group now has nearly 4,000 Franchisees and a turnover of approximately $500 million.

Jim says

“The key to success in franchising is an overriding concern for the welfare of franchisees, and constant improvement in customer service.”

He is still actively involved in the running of the business, is directly accessible to all his Franchisees and to any client with a serious complaint.

Jim's Group is the largest franchise by numbers in Australia for many reasons but the overriding one is the support of the franchisees.

Our franchising system maintains the highest level of support to all franchisees within the Jim's Group.

We are also in the envious position of having so many work leads of which more than 180,000 go unserviced each year.

Jim's is also unique in that we are a flat-fee model which means the more you earn, the more you keep.