Nurse Next Door

Build a home care business with heart

Known for their bold pink brand and bright pink cars, Nurse Next Door is a home care business that stands out amongst other home care companies. With the core purpose of Making Lives Better®, Nurse Next Door is passionate about making a difference and enriching the lives of the people they care for. Encouraging a positive outlook through their philosophy of care that embraces Happier Ageing® and possibility, Nurse Next Door empowers older Australians and people living with a disability, to remain independent in their own home, on their own terms and keep living life to the fullest.

Launched in 2001, Nurse Next Door founders John DeHart and Ken Sim set out to create a home care business that would do things differently, and better, disrupting a market that was, and often still is, task-based and sterile. With their commitment to Happier Ageing® and Making Lives Better^® Nurse Next Door quickly gained an exceptional reputation in Canada and began franchising in 2007, now boasting over 200 locations across Canada and the USA.

In 2018, Nurse Next Door awarded Melbourne locals Amber Biesse and Matt Fitton the Australian Master Franchise licence. Having built and run several successful businesses, Nurse Next Door’s core purpose of Making Lives Better^® resonated deeply with the couple, who also recognised the enormous potential of a home care brand that combined this core purpose and its associated values with world-class processes and operational excellence, honed over years of best practice.

Under Matt and Amber’s leadership, the corporately owned Melbourne location has quickly replicated the success of the brand in North America, with an increasing number of raving fans. 

Nurse Next Door offers Franchise Partners a 24/7 Care Services Platform - a centralised scheduling and client support platform operating 365 days per year, 7 days a week, 24 hours a day. Designed to alleviate the administration duties of the Franchise Partner, the care services platform handles all calls, inquiries and schedules client visits allowing the Franchise Partner to focus on building their business.

Other key advantages to becoming a Nurse Next Door Franchise Partner include:

• An award-winning and widely-acknowledged culture that lives and breathes the core purpose of Making Lives Better^®
• Marketing systems geared towards helping you build relationships with the right influencers in your market
• A recruiting program focused on finding and retaining a world-class team of caregivers - the heart of your business
• Your own sales performance coach available as needed in the role of both coach and cheerleader

Partners of Nurse Next Door Australia will benefit not only from training and support from set up and beyond, but also from the substantial growth of Australia’s ageing population both now and into the future. With forecasts projecting one in five Australians will be aged over 65 in the next 20 years and the NDIS giving people living with disabilities more choice and control over when, where and how they get the support they need, the home care market offers an unparalleled opportunity in the franchise industry.