Send enquiry



We could not send your message.

Please try sending again or contact Customer Service on 13 73 35.

All communication is now over to you and the advertiser.

All personal information submitted by you as part of an enquiry will be used by us in accordance with our Privacy Policy

What PACK & SEND are saying


Connect with PACK & SEND


Welcome to PACK & SEND franchising and the opportunity to take control of your future.

We’re right in the middle of an industry exploding in growth. The largest driving force in the global economy is internet shopping which is over $1 trillion per annum. That’s translating into more and more goods being shipped than ever before – making the delivery of parcels and freight one of the top growth industries of the next decade.

Currently, we are looking for a number of select passionate franchisees prepared to take advantage of our proven business model and to build a business that truly has a ‘no limits’ attitude to growth.

Just a few reasons to get in touch:

  • Earn income through multiple sales channels: Retail Service Centre, Phone and Online. With our online booking system, you’ll literally earn money while you sleep.
  • Growth has ‘no limits’ in this business as you'll be equipped with systems and resources to handle the movement of goods for customers located anywhere in the world.
  • Great work-life balance. Operate a business at ‘business to business’ trading hours.
  • Market leader with over 20 years experience with an international footprint of more than 130 Service Centre locations.

Submit an enquiry and we'll be in touch. We look forward to hearing from you.

Why us

We’ve been operating a proven business model that has been continually developed and honed for 20 years - and we are always looking for entrepreneurial minded people to join our growing team.

If you have a passion for delivering great service and want to build a business that has no limits to growth – then this may be the opportunity to fulfil your business ambitions.

A PACK & SEND Service Centre is essentially a ‘travel agent’ for the freight and packaging industry – and our business has continued to grow every year because we provide great value for our customers – using advanced technology to find the best ‘asset based’ freight supply partner (courier, cargo, shipping, postal, and removalist companies) that suits their delivery needs. This, together with our expertise in packaging services, means you can offer a solution for any person or business.

Here are just a few of the benefits of owning a PACK & SEND Franchise:

1. Dynamic growing market

You can have the confidence of knowing a simple but compelling market reality: growing trade via the internet is significantly increasing the demand for sending packed and unpacked goods. In today’s world of online shopping, there continues to be more and more goods being shipped than ever before.

2. World class business systems

You are fully equipped with the systems, resources, network, technology, expertise and buying power to exploit the explosive growth in the movement of goods.

3. No Limits to your sales growth

Your potential customers are everyone; including Blue-chip corporations, small to medium size businesses, tourists, backpackers, eBay buyer and sellers, householders and government departments.

You have the systems to handle everything - big, large, small, awkward and valuable – from one item to hundreds of items.

You can arrange collection of customers’ packed goods located virtually anywhere on the planet – and then have them delivered to any destination in the world.

Not only are you able to provide packaging services to customers locally, but also at a national and international scale – using PACK & SEND’s Store ConnectTM system.

4. Brand strength

With an international footprint of more than 130 Service Centre locations, the PACK & SEND brand opens doors, confirms credibility, motivates the buyer and instills customer loyalty. Our website and call centre delivers you consistent enquiries from day one, giving you a great platform from which to build your business. PACK & SEND is one of Australasia’s leading franchise businesses.

5. Great work-life balance

A key benefit of owning a PACK & SEND Service Centre is that you are essentially operating from retail premises at business to business trading hours.

6. Earn online income, 7 days a week, 24 hours a day

At PACK & SEND you get the best of both worlds – Online & Retail. PACK & SEND offers our customers a combination of ‘bricks and mortar’ Service Centre sales and ecommerce parcel delivery sales (Online Self-Service). You literally will earn money while you sleep.

7. High profit margin products and services

PACK & SEND Service Centres operate with high gross profit margins, where individual sales can gross anything from a few dollars to $80,000 and above.

8. Low cost retail business model

You get to operate a retail business model that is based on a low staff requirement and low non-perishable inventory – with the advantage of having access to the systems, strategic planning capability, buying power and marketing muscle of a big network.

9. Award winning training & support

We provide professional and comprehensive initial training that covers every aspect of owning and operating a PACK & SEND Service Centre. There is ongoing training, a comprehensive intranet site, benchmarking and marketing support. You also receive one-on-one support from a dedicated business development consultant.

PACK & SEND has been internationally recognised for embracing world class franchising business practices. The company was the winner of the 2007 PricewaterhouseCoopers Australian Franchisor of the Year Award and in 2008 earned second place in the prestigious International Franchisor of the Year Award.

10. Work satisfaction and fulfilment

It’s our franchisees who tell us how personally and professionally satisfying working in a PACK & SEND Service Centre can be. When you are in the business of sending anything anywhere, no two days are the same; and there is nothing more rewarding than being recognised by your customers and peers for going the extra mile with a ‘no limits’ service.

11. A team that embraces innovation

Innovation is an integral part of the PACK & SEND culture and business strategy. You will be joining a team committed to implementing new business and technology initiatives - so that you benefit from the brand continuing to evolve and expand its range of one-stop-solutions.

12. Low Initial Investment

A PACK & SEND franchise is a very affordable investment with a low entry price compared to other retail franchise systems. We also have a Gateway Franchise Program – that assists people to get into business who we believe are outstanding candidates but have insufficient equity. This includes access to major lending institutions that know and trust our brand. For qualified candidates, these lending institutions may finance a portion of the initial investment against the assets of a new PACK & SEND Service Centre location.

To find out more details regarding the PACK & SEND franchise opportunity, enquire now!

Featured opportunities

4 days ago


$210,000 - $240,000
Franchise New
Are you looking for a business that is benefiting from the dynamic growth of eCommerce? Join a respected Australian company in the parcels, freight and eCommerce logistics sector. more ››
PACK & SEND - Hurstville, NSW: Brand NEW Opportunity!
3 days ago


$150,000 + SAV
Franchise Resale
Are you looking for a business that is benefiting from the dynamic growth of eCommerce? Join a respected Australian company in the parcels, freight and eCommerce logistics sector. more ››
PACK & SEND Darwin

At PACK & SEND, we are just as diligent as you are in wanting to make sure our franchise business is right for you both professionally and personally. Below is a guide to the steps involved in our selection process, designed to assist you in the journey to opening your own business.

1. Send an enquiry to our Franchise Recruitment team.

2. A PACK & SEND team member will contact you to better understand your background, what you are looking for in a business, and will then discuss the PACK & SEND franchise opportunity with you.

3. For suitable candidates, an initial meeting will then be organised.

4. Information will be provided, followed by candidates commencing their financial and legal due diligence.

5. We make arrangements for you to visit existing franchisees so you can learn more about expectations of franchisor support and what it takes to build a successful Service Centre.

6. Candidates will then go to a final approval meeting

7. Attendance of Franchisee Management Training

8. Centre Handover on Opening Day


Mohammed & Munira Mangerah, PACK & SEND Auburn:

We’ve been able to create our own destiny thanks to PACK & SEND. We’ve been with franchise for 10 years. It’s good financially, but also provides a healthy work life balance. We’ve evolved as PACK & SEND has evolved. e-commerce has been an absolute blessing because it’s given our customer more choice. They can choose to come in store or book online at their leisure, which has meant more business for us. Online services have been great for us because it’s introduced us to new corporate customers. It’s also helped us build and foster relationships with those clients that we may not have otherwise met. 

 Michele and Stephen Lawler, PACK & SEND Brisbane City:

We started with the business 10 years ago. The most exciting thing over that time has been the changes. The customer has changed and their needs have changed and PACK & SEND is running with it, and that keeps us motivated. Smaller parcels have made a huge difference to our sales. Because of the ease of the online service, we now have regular customers which has increased our revenue, so we’re hyper-excited about it! It’s motivated us in a broad sense in the business. We’ve worked hard, and we’ve reaped the rewards”.

Dimitri & Janet Taifalos, PACK & SEND Castle Hill:

We wanted a business that offered a challenge for each of us to develop our skills in different areas and also offer us a work/life balance so we could enjoy more of life. We also liked the idea of going into a business under a well-known company name, one that had existing processes and systems so we could hit the ground running. Our online portal allows anybody to send anything at any time and is well suited to our individuals and small business customers, while our service centre allows customers to bring in anything, from their weird and wonderful items, to legal documents, and we can tailor solutions to fit their needs. Because of our no limits approach, we have grown our freight and logistics inventory extensively. In 11 months we have grown our business by 245 per cent”.

View all PACK & SEND opportunities

Hold on - don't miss out on learning more!

Get in touch with the advertiser and find out:
  • How this business can fit your lifestyle
  • If this opportunity fits your skills
  • How you can become a successful business owner
No thanks

Send an enquiry

Information Pack included when you enquire
Please enter a name
Please enter a valid email
Please enter a valid phone number
Please enter a message
All personal information submitted by you as part of an enquiry will be used by us in accordance with our Privacy Policy