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Hairhouse Warehouse is Australia’s largest retail hair care and beauty salons. Since the first store opened in 1992 at Knox City Shopping Centre in Victoria, Hairhouse Warehouse continues to set new benchmarks on systems, training and ongoing support.

Hairhouse Warehouse has grown to more than 140 salons Australia-wide. It now employs over 1500 qualified hairdressers and plans to expand to more than 250 stores in Australia and internationally over the next five years.

We are looking for Franchisees who have:

  • A drive to succeed, to operate their own business and to be a part of a brand that supports their growth.
  • An understanding of managing a team of people to achieve a common goal

What our Franchisees say:

“What really impressed us was that Hairhouse Warehouse really cared about us and did everything to help us succeed.”
- Jim and Ann Marshall, Gateways WA Franchisee

What I love most about Hairhouse Warehouse is being surrounded by exceptionally talented staff, who shares my vision and goals for the success of the store. Being part of the family has also enabled me to find also that elusive balance between my professional and personal life, especially with a young family. I am forever grateful.”
- Deb Doran, Forest Hill, VIC Franchisee

“Owning a Hairhouse Warehouse franchise has given me a great deal of joy and flexibility. I absolutely love what I do and what the brand represents.”
- Diane Sharkey, Loganholme. QLD Franchisee

For more testimonials and Franchisee case studies select "Send me more information" under the Enquiry section.

When you buy a Hairhouse Warehouse franchise, it’s not only the support you receive that will help you to succeed, but the sense and impression that you are joining a brand that has a rich culture, full of creativity and passion.

Hairhouse Warehouse is a brand name that’s recognised around Australia and soon around the world, and more importantly a franchise model that is a proven success for its franchisees. The brand has continually seen yearly growth across Australia, and is driven to ensure this trend continues. Some of the things we do to support our franchisees.

  • Full leasing support, with an internal Leasing Agent to get the best deal possible.
  • In-house Store Design and Visual Merchandise teams to ensure you maximise your store floor space.
  • A full in-house Marketing and Creative Design team, delivering strong National Marketing campaigns.
  • A Buying team that negotiates the strongest margins in the industry for franchisees.
  • The opportunity to become a multi-store owner and grow your success.
  • Extensive training and support from a dedicated learning and development team of professionals that ensure support for you to build your business knowledge and continually upskill your team.
  • A Franchise Operations team that supports franchisees on an on-going basis with the growth of their business.

Some of our Awards:

2012 FCA Established Franchisor - National Finalist
2012 FCA Marketing Excellence - National Finalist
2012 Ernst and Young Australian Entrepreneur of the Year - Finalist
2011 FCA Franchisor of the Year Award – Winner
2011 FCA Corporate Social Responsibility Award – Winner
2011 FCA Marketing Excellence Award – Runner up
2011 BRW Most Successful Private Business of the Year Award - Winner
2010 FCA Multi Unit Franchisee of the Year Award – Winner, Tony Zoobi
2010 FCA Franchisor of the Year Award – Finalist
2010 FCA Marketing Excellence Award – Finalist
2010 BRW Excellence in Community Practices Award - Finalist

Once you contact Hairhouse Warehouse, our Franchise Development Manager, Peter Fiasco, will contact you to discuss the Hairhouse Warehouse brand, while briefly getting to know you. After this first contact you will be asked to complete an application form and upon receipt the first meeting is set up for you to find out more about the brand and answer any further questions that you may have.

Throughout our franchise selection process you will be asked to complete some financial and leadership profiling as well as attend two further meetings, while we conduct due diligence on opportunities that we may have available for you.

Frequently Asked Questions

  1. What is my initial investment?
    Potential Franchisees who are interested in purchasing a NEW store should expect to invest between $350,000 and $550,000 (depending on store size). These costs include everything that you require in order to open your store, from the shop fit-out to stock. Franchisee Fee of $66,000.00 (+GST) is included in this costing. For an EXISTING store, potential franchisees can expect to invest between $250,000 and $1,000,000 (depending on the store). Through our Accreditation with a selection of the major banks, you may be able to borrow up to 60% of the investment price.

  2. Are there any ongoing fees?
    As a franchisee you will be required to pay fees. All franchisees contribute 3% ex GST of gross turnover to the Marketing Fund, which is used entirely to promote the brand and advertise to customers in the market, and an Administration Fee, which is 6% ex GST of gross turnover.

  3. What training is being provided?
    After final approval by the management team, you will undergo 3 weeks of intensive training before going into your store. This entails 2 weeks in-store training and 1 week at Support Centre.  Beyond this, you will engage in a 9 week ongoing support and development program as you settle into your store. You will be provided with an Operations Manual which will include information on recruitment, products, suppliers, customer service, financial reporting and marketing tips, providing you with the all the necessary information and skills to successfully run a store! We have a fantastic Training Department to provide you with ongoing support in all areas of your business, along with our Retail Operations Managers who liaise with you directly during regular store visits.

  4. How long until I am up and running?
    The time from your first expression of interest to the initial day of trading can vary but on average the whole process may take 8 to 12 weeks. The timing of your store opening is completely dependent on the handover and lease commencement date as outlined in your particular lease. Our Leasing Department negotiates all of the commercial terms of the lease, including the handover date.

  5. Can I own more than one store?
    Yes! Hairhouse Warehouse has several multiple store owners. Hairhouse Warehouse encourage franchisees to growth their stores and wealth. There is a Multi-Unit Criteria that all franchises are assessed against to expand to multi-store.

  6. What form of ongoing operations support will I receive?
    In addition to the Operations Manual and other materials, you will receive regular visits from our Retail Operation Managers who provide ongoing support for you, your team and your business.

  7. Do I need to be a hairdresser or have experience in the industry?
    No. The majority of our franchisees are not hairdressers, their team are. We look for motivated, enthusiastic people, passionate about the brand and the idea of owning an exciting and rewarding retail and salon business. The HHWH concept has been proven time and time again and replicated continuously throughout Australia, so incoming franchisees can be confident they will have all the tools necessary to succeed in the franchise operation.

  8. Can I choose the location of my store?
    Our Franchise Department will work with franchisees to identify key retail locations. Our Leasing Department will then pursue and negotiate the best deal on the desired location. Over the last 20 years our Company has developed strong relationships with all the major shopping centres around Australia so franchisees will benefit from Hairhouse Warehouse's knowledge, experience and brand name.

What’s next:
If you are ready to take the next step in joining the Hairhouse Warehouse family, we’d love to talk to you! Call or email us today.



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2012 FCA Established Franchisor - National Finalist

 

2012 FCA Marketing Excellence - National Finalist

 

2012 Ernst and Young Australian Entrepreneur of the Year - Finalist

 

2011 FCA Franchisor of the Year Award – Winner

 

2011 FCA Corporate Social Responsibility Award – Winner

 

2011 FCA Marketing Excellence Award – Runner up

 

2011 BRW Most Successful Private Business of the Year Award - Winner

 

2010 FCA Multi Unit Franchisee of the Year Award – Winner, Tony Zoobi

 

2010 FCA Franchisor of the Year Award – Finalist

 

2010 FCA Marketing Excellence Award – Finalist

 

2010 BRW Excellence in Community Practices Award - Finalist

 

 

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