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Connect with Computer Troubleshooters

Computer Troubleshooters is Australia’s & the World’s largest IT Support franchise network, we have the scale & experience to help your business provide IT services to businesses & homes. We provide a complete package in a low-overhead structure, with access to a whole range of Franchise Owner benefits.

Computer Troubleshooters provides this opportunity for business freedom with the support, methodologies, and camaraderie of a well established proven franchise structure.

Our franchise success is based on helping you create the business that best suits your skills, experience and desires. Our market is to provide onsite IT support to Businesses and Home Offices and it all starts with the quality of our franchisees, the level of our support (both technical & operational), and branding.

Increasingly we are supporting businesses in the cloud with remote and on site services that allow us to setup, migrate, manage & administer on an ongoing basis as a managed service. Microsoft Office 365 is becoming an increasingly popular alternative for businesses and is a great fit for Computer Troubleshooters as an expert outsource IT provider.

We also have a hosted exchange platform that we can resell along with virtual servers and other cloud services. Many of our Franchise Owners have strong IT backgrounds in corporate environments or have a passion for IT and are looking for a challenging Small Business as an alternative for lifestyle, financial, and personal development reasons.

Building your IT business within our franchise framework reduces startup time, decreases the risk of failure, & allows you to benefit from the scale & experience of a large group who share and support each other on a daily basis.We aim to become the Trusted IT Advisor to Small BusinessOur franchise offers all the components for a successful managed services business from our hosted Kaseya plaform, Autotask, to the extensive marketing materials, documentation, online training, & resource base.

If you would like to be in the IT Support Business with support from Australia’s largest IT support franchise network then submit an Information Request or visit our website

We will send you a no obligation information kit by email with more details of our offering.We look forward to hearing from you and helping us achieve our brand promise of "Technology Solved".

Featured Opportunities

Our recruitment process is fairly simple. Just submit an enquiry to us from this site, we will send you some initial information obligation free. If you wish to learn most then you need to submit a Request for Consideration (RFC) form back to us by email – the RFC is like a resume and let us know who we are dealing with and your experience.

After assessing your suitability we send you a further 3 emails with detailed information with an invitation to make an appointment with us. You can then meet with us and this will give us a chance to evaluate your suitability to join us - and give you a chance to evaluate us at a more personal level.

At this meeting we review the material provided. If you wish to proceed further we provide contact details & an introduction to call existing franchise owners. You should also discuss the franchise with your business advisors, & accountant. Should you make your decision to proceed, you agree with us on dates that suit you for training.

You lodge the 20% deposit to secure your area while we arrange printing of your manuals, stationery, & the training venue. You then do initial “start up” training over a week 2 days classroom & 3 days on the field. The balance of the franchise fee is not due until training. 

Once you complete initial training you focus on implementation of your Business & Marketing Plan for your franchise area covering– admin, marketing, customer service & client management.

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All personal information submitted by you as part of an enquiry will be used by us in accordance with our Privacy Policy