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At Cold Rock, we’re all about choice. That’s why we let our customers create their very own ice cream creation, just the way they like it.

Our stores have an enormous range of premium ice cream, gelato and sorbet flavours to choose from. But the choice doesn’t stop there!

Cold Rock also offers a full selection of popular and delicious chocolate, lolly and fruit “Mix Ins”, which customers can have mixed and smashed in to their favourite ice cream right before their very eyes, using our unique “Cold Rock.”

With literally thousands of flavour combinations, we’re sure to have something for everyone. Some of our favourites include:

  • Ferraro ice cream with Tim Tam, Caramello Koala & Mars Bar Mix Ins
  • Bubblegum ice cream with Nerds, Gummy Bears & M&M’s Mix Ins
  • Mango sorbet with Bounty, Raspberries & Raffaello Mix Ins

Of course, your choices are not just limited to a cup or cone; you can also take your tasty combinations home in a Take Home Pack or mix them up into a Cake for any special occasion. If you’re feeling thirsty, we also have a yummy selection of Super Shakes, Smoothies and Spider drink options to choose from too.

Born out of the suburb of Aspley, Queensland, in 1996, Cold Rock now spans over 95 stores Australia-wide.

The largest pure ice cream brand in Australia; we utilise our size to negotiate major supplier contracts to benefit you, as an operator. With very little wastage and a simple operating system, franchisees can either operate a stand-alone Cold Rock business, or incorporate one into an existing business with our Cold Rock Express option requiring as little as 3m² space.

Proudly 100% Australian owned, operated and branded, we welcome your enquiry.

For further information, including the steps involved to join our team, please complete the contact form and register your interest.

Cold Rock: Choose It. Mix It. Smash It. Love It.

Featured Opportunities

We do have competitors. This keeps us on our toes! We know we have to be at our best to attract the best people to work with us.

Here are some of the great benefits of being a Cold Rock Franchisee:

  • We are the biggest pure ice cream brand in Australia.
    This means you benefit from brand awareness and the natural attraction customers have with the comfort and security of a familiar name.

  • Our size gives us buying power.
    The cost of your raw materials has an important impact on the profitability of your store. We negotiate with major suppliers (such as Coca-Cola) to minimise this cost.

  • Cold Rock's products are very appealing to the 21st Century’s love of designer products.
    Everyone these days wants to be an individual. Cold Rock fits in nicely with Generation Y and Z’s desire for something unique. There are literally thousands of ice cream and Mix In combinations to choose from.

  • The quality of the Cold Rock brand has attracted many experienced business operators.
    Whilst some Franchisees are happy to settle for a single store, we make every effort to support and encourage Franchisees looking to build a multi-store portfolio. If you have “Empire Building” ambitions, you’ll find us keen to assist.

  • Cold Rock is a “destination” brand.
    People do travel long distances to purchase our products. Most other ice cream brands are simply “impulse” buys, who rely on passing traffic found in shopping centres and other venues where a significant rental must be paid. Cold Rock stores are best located in strip shopping precincts – attracting lower rents and higher margins for the owner.

  • When you join Cold Rock as a Franchisee, you will be assigned an Area Manager (AM).
    Each AM is in turn supported by our Head Office team. Your AM acts as a business coach, problem-solver and ideas person. They will assist you with local marketing strategies to help boost turnover, identify management issues like portion control and team scheduling and hold regular training events to ensure you and your team are equipped with the skills to achieve your goals.

  • Business Support is our biggest division.
    This makes sense because that’s why we’re in business – to support our Franchisees!

  • Ongoing, dedicated support
    We provide you with step-by-step support along the journey to opening your store. Starting a business can be complicated. We’ve simplified this in our New Business Process and can assist you with all the paperwork involved, site selection, lease negotiation, store design and shop fit-out. We’ll train you, help you recruit staff and even assist with a marketing program for Opening Day.

  • We are a “Turnkey” Operation
    We want to make it easy for you to start your business. And then we want to make it easy for you to run your business!

Cold Rock is also proudly 100% Australian owned, operated and branded.

The process for becoming a Cold Rock franchisee is as follows:

  • The applicant (you!) submits their initial enquiry / expression of interest.

  • Our Franchise Recruitment Manager (FRM) sends you a Confidentiality Agreement. Upon signing, we send you a full Business Pack outlining the benefits of the brand.

  • Once you’ve acknowledged your interest to proceed, a face-to-face meeting is set with our FRM. As part of this, you’ll be required to complete a Business Plan (we will provide a template).

  • A Business Strategy Meeting will be conducted.

  • An Approval letter is issued. You’ll also be provided with generic Franchise Grant Documents and an invoice for the full Franchise Fee ($60,000 + GST).

  • In order to progress, a payment of 25% of the Franchise Fee is required.

  • Following a cooling-off period, all Franchise Documents are to be signed and submitted.

  • You must then pay the balance of the Franchise Fee.

  • Lease terms are negotiated and executed.

  • Store fit-out drawings are completed.

  • A final store fit-out estimate is provided and a contract supplied by the shopfitter.

  • You will need to sign and submit the store fitout contract.

  • Store handover takes place with the store shopfitter, following sign-off of all build elements.

  • Training is completed and signed off by your dedicated Area Manager.

  • Your Cold Rock store officially opens – congratulations! 

    Note: The process above will take approx. 3 months to complete. 


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