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Connect with Citiwide Homeloans

Citiwide Homeloans is one of the longest operating mortgage broking businesses in Victoria. The company was established in 1988 and is now ranked in the TOP 10 Franchised Brokerages* in Australia.

If you’re looking for a business with a low entry cost but high returns, a Citiwide franchise may be just the opportunity you’ve been looking for. As a new franchisee you will benefit from our 25 years experience in the industry and you will be joining a business that that has stood the test of time. Our business model has been refined over time to ensure your success.

A Citiwide franchise offers you:

  • Excellent work life balance;
  • A passive income which grows over time and becomes a valuable asset;
  • The flexibility of working from anywhere.

Training and support

Prior experience in finance is not essential because our comprehensive training will provide you with all the knowledge and tools you need to run a successful mortgage broking business. Training, together with coaching and mentoring is ongoing.

Do you have what it takes?

Not everyone is suited to mortgage broking. Successful mortgage brokers generally display the following characteristics:

  • They have an outgoing personality and are good communicators;
  • They want to get paid for the effort they put in;
  • They are dedicated to providing high level customer service;
  • They have a mind for numbers; and
  • They are self-starters and can work without supervision.

We are looking for people who want to share our vision and passion and are genuinely interested in being part of our already successful business.

*Mortgage Professional Australia (MPA) Magazine

Citiwide's story started when mortgage broking was almost unheard of in Australia. We are recognised as a pioneer of the industry and enjoy an enviable reputation among the major banks and the thousands of customers we've had the privilege to help in making their dream of home ownership come true.

Our investment in modern technology means that you can run a profitable business with low overheads. Our mobile technology gives you the flexibility of working your own hours from anywhere. This translates directly into better work life balance and superior job satisfaction.

Our company’s commitment to excellence is evident in its rigorous franchisee selection process. We want to make sure that this business is right for you.

Finally the ongoing help and assistance you will receive from our dedicated Broker Support Unit is second to none. This extensive support allows you to focus on the more productive tasks knowing that the time consuming administration of your client’s files is in good hands.

Steps to becoming a Citiwide Homeloans franchisee

  1. Submit an enquiry via the SEEK Business form

  2. We will send you an information pack containing preliminary information on the Citiwide business together with a Confidentiality Agreement for you to sign and return.

  3. Meet with our Franchise Development Manager to discuss your enquiry

  4. Complete our franchise application form online

  5. Once your application is approved you will be sent a full set of franchise disclosure documents to review

  6. Conduct your due diligence. Determine if Citiwide is the right opportunity for you

  7. Final meeting and signing of Franchise Agreement. Once accepted, you will commence your comprehensive training program to get you ready to start your very own mortgage broking business.

This process typically takes 6 to 8 weeks, however we are flexible and can work to your schedule.

We look forward to hearing from you and welcoming you on board



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"Having worked in the mortgage industry for over 20 years and having been aware of the various mortgage broking models, the main reason I chose Citiwide was its dedicated back office support.

It allows me to focus on finding new business, and not get bogged down in unproductive admin. Also, their proven marketing and sales systems let me grow my team and help my business reach its maximum potential”
Shane Lalor – Citiwide Franchisee (Essendon, Vic)

What Citiwide Homeloans are saying

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