Bob Jane T-Marts

One of the business principles that helped Bob Jane T-Marts to become the market leader in tyre, wheel and battery retailing in Australia is our outstanding customer service.

Widely regarded as Australia's most successful independent tyre retailer, each Bob Jane T-Marts location is run by a Franchise Owner, Agency Owner or Manager who has the will to succeed, possesses sound business skills, enthusiasm, drive and the ambition to provide excellence in customer service. Our people are chosen for their experience, attitude and integrity and quickly become recognised as the tyre experts in their local community.

Bob Jane T-Marts are recognised Australia-wide for our staff and management expertise, wide range of famous brands and where prices are very competitive. And, with the very best marketing and advertising support, the organisation has grown to become the envy of its competitors.

Why choose Bob Jane T-Marts?

All the things we can say and really mean:

• We have over 45 years of tyre retailing experience
• We have experienced and competent executive management
• We have the largest share of the replacement passenger tyre and wheel market
• We are the industry leaders in Australia
• We are independent
• We can offer low prices due to our buying power
• We only sell quality products
• We are a respected national franchise company
• We are financially strong and very successful
• We understand franchising and care about our people
• We have exemplary customer loyalty
• We are committed to excellence every step of the way
• We are Australian owned
• We have agreed to abide by the Franchising Code of Practice
• We are accredited members of FCA
• We are a family business

Regular training and education programs, specifically tailored to YOUR needs, include:

• Nationally accredited specialist technical courses
• Franchise induction program
• National and State conferences
• In-house seminars and workshops
• On-the-job training and development
• Inter T-Mart Team-Sharing programs
• Educational videos, tapes and literature
• Supplier support programs

What is expected of you as a Bob Jane T-Marts franchisee?

It's often said that franchising is about people not product. Given the right system and the right franchisee, the rewards are unlimited. Therefore there needs to be at the outset respect for the system by the franchisee and the system also must respect the pivotal role that the franchisee plays. Common to most successful and established franchisees are the following traits:

• Self motivated, competitive, energetic and entrepreneurial
• Desire and ability to be self-employed
• Stable and supporting family network
• Ability to work as a team and within a system
• Have a natural disposition to marketing techniques
• Extraordinary commitment to customer service
• Interactive, enthusiastic and supportive
• Flexible, progressive and intuitive
• Responsive to advice
• Sufficient start-up capital

What is expected of us as a franchisor?

Franchisors have an overwhelming responsibility to deliver to franchisees a business environment where they can work 'the system' to generate wealth with the least amount of risks. To create a profitable system with low risks, franchisors must display the following attributes:

• A proven business system over time
• Financial strength and industry influence
• Protected trademarks, logos and trade identity
• Ability to lead, sustain and create opportunities
• Ability to understand and manage the franchise relationship
• Vision and custodianship of the franchise system
• Be progressive, responsible and equitable
• Provide sales, marketing, business and financial support
• Commitment to growth and market dominance
• Dedicated to maximising the well-being of franchisees
• Ongoing market appraisal and research