Scalable Computer Shop and IT Support Business

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Summary

Save yourself 9 years of work by using existing customer database. Day 1 with sales from existing customers. Everyday around 4-10 enquries. Be your own boss. You don't have to suck up to bosses

Revenue

$120,000 pa

Rent

$29,000 pa

Expenses

$92,000 pa

Net Profit

$67,000 pa

Location Details

The location is a workshop. Also some existing customers just require online or onsite support. The hours are flexible. The business recently hired a staff so the owner can work remotely

Potential

This is a stable business to run, can run yourself to get full profit. Computers are always in demand. You will gain access to a large set of customer database and this is the key to stabily run this business. Customers typially return and refer more customers. It has been snowballing with referrals. The business has both retail and business customers.

Rooms for expand
- Hardware and accessories for cash
- Further business contracts
- Onsite and online security
- Mobile phone repairs (currently rolling out)

Skills

You need to know some basics of computer troubleshooting skills. Training will be provided. Training for desktop builds, hardware specs, selling hardware, IT support, access to ongoing IT community. The most important is the ability to answer the phone call and respond accordingly

The skills to run the business will also be trained.

Hours

Work at your own hours. Typically 2-4 hours a day required for 6 days per week. Able of running next to full time job

Lease

Location at Zetland and Chatswood

Employees

1x full time employee. If you had ran a business before, finding right employee takes lots of time. It looks owner multiple rounds of hiring and firing to find the right one that fit. Typically you will spend $5k to hire an employee with recruiter

Reason for Sale

Owner is planning to move interstate and take a gap year time off overseas.

About the Business

This business is a computer shop and can provide IT support. There's 2 types of customers gain income, consumer based products with hardware/software issues or business end user IT support services. The services provided include diagnosis, hardware replacement, screen replacement, consultancy, web design, onsite services. During COVID, the busienss was actually profitable. The business is built on the royal customer database and often receive referrals from existing customers. This is very hard if you are to build from day 1.

At the moment the business is at the growth phase. The business can run with just 1 person, but is more scalable if you have the right technical staff. The owner had trained a staff to be fully capable of running the business.

As for inventory, we'll use our network to get you started and you don't have to pay for inventory in the initial phase. Most inventories are cheap because we have supplier discount. Even if you are buying for yourself, you get a discounted rate.

Target earning
$90k-150k per year

Other costs to consider
$25k rent per year (expansion new sites would have $40k per year)

Staff $45k per year

Each year the business have cash income and taxable income. Cash income is profitable and so is the taxable income. Taxable income has expenditures to reduce tax.

The owner recently took all the risks and had spent a lot of the growth side, approximately $50k, you literally benefit from all the wasted risks the owner took already as you dont have to risk and waste money on the same events. All the setup the facility for the workshop is ready to go, including the small tools that the owner had collected over the years

Further growth target that have lots of potential
- Online sales (huge potential)
The owner knows exactly what parts are available for sales in the market. With years of customer database, the business had documented the parts and tallied the market demands
- Phone repairs (huge potential)
The business had trained a staff to sort out all the phone repair issues. Phone repairs is actually quite profitable. Have you seen all the phone repair stores popped up everywhere? It's because there's a market demand and this is evergreen business. The hardest part was to hire the right staff, and now all the ducks are lined up and ready to go

Selling the whole business or part of the business. Can negotiate the scope of the business

History

A computer shop has been running in Zetland and Chatswood for many years and have all kind of customers. Over the years, the owner have built a network of other trustworthy contacts that support this businesss to keep running. The suppliers trust the business and can offer good discounts. The growth area include hardware sale, phone repair, IT support. Over the years the owner have build a set of customer database and trustworthy contacts in the Zetland and Chatswood region. Looking to sell or looking for partners to join and operate

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