About the Business

BCI Business Brokers is pleased to present a scalable outsourced enquiry, onboarding and administration services business for sale at $700,000.

This national business provides end-to-end management of high-volume inbound enquiries, client communications, appointment scheduling, onboarding workflows, compliance-related administration, billing support and ongoing client engagement for multi-location service operators.

The offering is modular and deeply embedded within client operations, resulting in long-term relationships and predictable, recurring revenue. Rather than generating leads, the business focuses on converting existing demand into confirmed outcomes through structured processes and phone-based engagement.

Operations are delivered via a hybrid model, combining Australian-based management and client interaction with a dedicated offshore support team. The business benefits from documented procedures, proprietary templates, systemised workflows and performance reporting, enabling scale without founder dependency.

Forecast revenue for 2026 is approximately $1.58 million, producing adjusted EBIT of around $269,000 following normalisation. The cost-efficient structure supports strong margins and operating leverage.

Growth opportunities include geographic expansion, extended operating hours, bundled services and strategic partnerships. This opportunity will appeal to strategic acquirers, platform investors or owner-operators seeking a proven, scalable services business with clear upside.