Computer TroubleShooters - Australias largest IT Support Franchise Network

8 days ago

Brisbane > Queensland

Investment level:

Franchise New

Commercial Services > Telecommunications & Internet

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Join the Worlds largest IT Support Franchise Network - Growth Market - Market Leader - 19 Years Experience - Low Cost Start Up & Low Fees

Location Details

Brisbane - multiple areas
We have a number of areas available in Brisbane including Redcliffe, Strathpine, Carina, Redbank, & Logan. We also have opportunities on the Gold Coast, Sunshine Coast, and some major regional centres in Qld.

Marketing support

Computer Troubleshooters is Australia’s & the World’s largest IT Support franchise network, we have the scale & experience to help your business provide IT services to businesses & homes. We provide a complete package in a low-overhead structure, with access to a whole range of Franchise Owner benefits. Computer Troubleshooters provides this opportunity for business freedom with the support, methodologies, and camaraderie of a well established proven franchise structure.

Training provided

Our franchise package includes extensive training, technology tools, joint marketing, shared & individual web sites, extensive startup stationary, solutions catalogues, annual conferences & a start up marketing fund for your business. Our on-going business, marketing & technical support is proven & when combined with our extensive resources & system provides a market leading framework.

The cost of a Computer Troubleshooters Franchise - pay only $24,970 (or $22,700 ex GST) - submit an enquiry for details


Many of our Franchise Owners have strong IT backgrounds in corporate environments or have a passion for IT and are looking for a challenging Small Business as an alternative for lifestyle, financial, and personal development reasons.

To be successful our Franchise Owners need take control of their own destiny by developing strong relationship skills, demonstrating an ability to run and administer their own business, & displaying an ongoing commitment to learning & problem solving.

Length of Agreement

Our Franchise agreement is 10 years + 10 year option to renew

A reasonable fixed license fee is payable monthly, with a 3 months grace period. A monthly advertising levy is also made to a State marketing fund. This latter amount is held in trust to be used by the group as a whole at the total discretion of the members. (e.g. online ads, yellow & white page listings, promotional activity, etc.)

Our upfront fee of $24,970 includes GST & $4,000 startup fund exclusively for marketing YOUR business.

About the Opportunity

Our franchise success is based on helping you create the business that best suits your skills, experience and desires. You may wish to operate a business from a home base, handling most of the technical work yourself. Or you may wish to start from a service centre, managing technical staff to handle the day to day work.

Our market is to provide onsite IT support to Businesses and Home Offices and it all starts with the quality of our franchisees, the level of our support (both technical & operational), and branding.

Increasingly we are supporting businesses in the cloud with remote and on site services that allow us to setup, migrate, manage & administer on an ongoing basis as a managed service. Microsoft Office 365 is becoming an increasingly popular alternative for businesses and is a great fit for Computer Troubleshooters as an expert outsource IT provider. We also have a hosted exchange platform that we can resell along with virtual servers and other cloud services.

Many of our Franchise Owners have strong IT backgrounds in corporate environments or have a passion for IT and are looking for a challenging Small Business as an alternative for lifestyle, financial, and personal development reasons.

Building your IT business within our franchise framework reduces startup time, decreases the risk of failure, & allows you to benefit from the scale & experience of a large group who share and support each other on a daily basis.

Our core services are:

 On-Site & remote access for hardware & software support
 Software installation & troubleshooting
 System upgrades and networking
 Internet, email support & services
 Security, data backup & storage
 Regular maintenance & repairs of systems
 Managed Services
 Cloud setup, migration and ongoing administration
 We aim to become the Trusted IT Advisor to Small Business

Our franchise offers all the components for a successful managed services business from our hosted Kaseya plaform, Autotask, to the extensive marketing materials, documentation, online training, & resource base.

If you would like to be in the IT Support Business with support from Australia’s largest IT support franchise network then submit an Information Request or visit our website

We will send you a no obligation information kit by email with more details of our offering.
We look forward to hearing from you and helping us achieve our brand promise of "Technology Solved".

Year Business Established


Year Franchising Commenced



Computer Troubleshooters is Australia’s largest IT service franchise with over 80 Franchisees in Australia and almost 500 worldwide across 27 countries. The Computer Troubleshooters franchise was created and developed in Coffs Harbour, NSW in 1997.

The majority of Computer Troubleshooters Global was purchased by Merrymeeting, Inc (MMI). In total, MMI currently owns or controls 6 franchise companies with more than 1,700 franchised locations.

The Australian operation is run independently with the support of the US Global Master.

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